Technical Support Specialist

Job Location(s) US-NY-New York
Posted Date 1 month ago(9/16/2021 3:44 PM)
Job ID
Architecture & Design
# of Openings
Position Type
Regular Full-Time
Digital Art & Design


New York Institute of Technology offers 90 undergraduate, graduate, and professional degree programs in more than 50 fields of study, including computer science, data, and cybersecurity; biology and biomedical studies; architecture and design; engineering; health professions and medicine; IT and digital technologies; management; communications and marketing; education and counseling; and energy and sustainability. A nonprofit, independent, private, and nonsectarian institute of higher education, it welcomes more than 9,000 students worldwide. The university has campuses in New York City and Long Island, New York; Jonesboro, Arkansas; and Vancouver, British Columbia, as well as programs around the world.


New York Tech embraces its mission to provide career-oriented professional education, give all qualified students access to opportunity, and support research and scholarship that benefits the larger world. More than 100,000 alumni comprise an engaged network of doers, makers, and innovators prepared change the world, solve 21st-century challenges, and reinvent the future.


For more information, visit



The School of Architecture and Design at New York Tech (NYIT) invites applications for the position of Technical Support Specialist located at the Long Island (Old Westbury, NY) campus.





  • Reporting to the Director, Digital Technologies and Fabrication this position will support labs in the School of Architecture & Design and Digital Art and Design programs. The position will promote lab services, conduct workshops, train students, student employees, and faculty on equipment use related to VR/AR, 3D printing, laser cutting, drawing tablets, and various 3d modeling and rendering software.  
  • Collaborate with NYIT faculty and administrators and assist in, installing, maintaining, and continually improving equipment for a state-of-the-art visualization and digital fabrication lab.
  • Administration of safety procedures and their coordination with other NYIT administration: including the implementation of Operating Procedures (OP) and Machine Safety Operating Procedures (SOP).
  • Assists with technology budgets and reports in addition to lab policies, procedures, tutorials, and purchases.
  • Train and supervise student staff in the interest of advancing a culture of experimental making.
  • Organize software & hardware updates in the labs as needed.
  • Manage online production queues of student 3D printing and Laser cutting submissions.
  • Organize equipment use demonstrations and orientations for students and faculty.
  • Create clear, accurate, user-friendly documentation/tutorials for all equipment.
  • Responsible for checking out and maintaining lab equipment inventory.
  • Troubleshoots and repairs issues related to equipment and software and involves the Director and IT when necessary.



  • Bachelor’s Degree in Fine Arts, Architecture, or related field and 1-3 years’ experience in an academic and/or professional setting. Preferred fields include: Computer graphics, computer science, Digital Design, Animation, & Motion Graphics.
  • Experience operating three or more of the following digital fabrication systems: Wacom tablets, oculus, 3D printing, laser cutting, and digital cameras.
  • Experience using, installing, and maintaining software for 3D modeling (Maya & Rhino), Adobe Suite, Unity, unreal Engine, Substance Painter, & Wacom Desktop Center.
  • Experience with managing budgets, and inventory systems.  
  • Excellent verbal and written communication skills.
  • Must be flexible to travel between campus locations in Manhattan and Long Island if needed to assist on specific projects, receive training or install equipment.
  • Flexible schedule with ability to work nights and weekends.
  • Ability to assist students working in an interdisciplinary manner from concept to final product. 


Required Application Materials:

1)    Cover letter

2)    Resume/CV

3)    Portfolio in PDF format (10 pages, 5 MB max.)

4)    Contact information for 3 references



New York Institute of Technology is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed