• Student Conduct and Behavior Intervention Manager

    Job Location(s) US-NY-Old Westbury
    Posted Date 1 month ago(2/8/2019 9:22 AM)
    Job ID
    Student Life
    # of Openings
    Position Type
    Regular Full-Time
    Student Life
  • Overview

    Student Life consists of three interconnected departments that help students engage, belong, and succeed during their time at NYIT and beyond. The departments within Student Life consist of the Office of the Dean of Students, the Office of Residence Life, and the Office of Student Engagement. Student Life is led by the Dean of Students of the New York campuses and is a unit of Student Affairs reporting to the Office of the Provost in Academic Affairs.


    Student Life provides transformative learning and engagement experiences for all students across the New York campuses and has placed a renewed emphasis on Student Success, Student Engagement and Student Inclusion.

    Job Summary: 

    This position will report to the Dean of Students with functionary supervisory responsibilities delegated to the Associate Deans of Students. This position will assist with the management of Students of Concern case intervention and resolution, administration of student conduct processes and be responsible for the investigation and adjudication of alleged violations of the Student Code of Conduct. This role provides guidance regarding values and standards which integrate students’ rights, responsibilities, and expectations to foster a healthy, safe and inclusive learning environment.


    The position will, under limited supervision, manage Student of Concern cases and bring each case to resolution by engaging and supporting students while working with faculty, department chairs, academic deans and/or student service units. Additionally, this position will manage Student Conduct processes namely receiving and investigating reports of alleged violations of the NYIT Student Code of Conduct and will perform or oversee investigations, and adjudicate cases in accordance with the student handbook procedures. Confidential record keeping and interfacing with a myriad of constituents (students, families, lawyers, faculty, counselors, administrators and police officers) will occur on a regular basis.

    Other responsibilities include but are not limited to:

    • Maintain working knowledge of university policies and/or Code of Student Conduct provisions and the impact of policies on the student experience
    • Maintain, archive and purge student of concern and conduct records in Maxient student conduct database in accordance with federal, state and campus guidelines. Track and compile reports of cases for evaluation and assessment purposes
    • Develop and maintain relationships and clear lines of communication with campus (e.g., Title IX coordinator, academic deans, legal counsel, security department, human resources) and community partners
    • Develop and execute educational processes, informational sessions, programs and training for students, faculty, and staff
    • Collaborate with on and off campus resources in resolving complaints and ensuring the institution’s processes, responses, and policies are consistent with federal and state laws and regulations




    Required Education and Experience:

    • Bachelor’s degree in a relevant field required with 3+ years of related professional experience.
    • Demonstrated experience in successful assessment, investigation, and resolution of student concerns and/or student conduct management including, but not limited to, strong skills in conducting interviews, reviewing evidence, assessing credibility, and facilitating conflict resolutions.

    Preferred Education and Experience:

    • Masters degree in a relevant field with related professional experience conducting investigations of alleged misconduct
    • Experience in higher education, particularly in a dean of students office, student conduct office or student affairs department, or experience working with college students
    • Success in working with diverse constituencies
    • Working knowledge of student development concepts and high risk student behavior.

    Knowledge, Skills & Abilities:


    • Excellent judgment with the ability to manage highly sensitive and confidential information.
    • Strong skills in conflict resolution, problem solving, interviewing, and investigation.
    • Excellent written and oral communication skills, including skill in writing concise reports to convey complex issues.
    • Strong critical thinking and analytical skills.
    • Excellent interpersonal skills, including the demonstrated ability to listen well.
    • Ability to work collaboratively and professionally across multiple constituencies
    • Experience developing and delivering educational presentations before a group.
    • Demonstrated ability to exhibit empathy and sensitivity towards a variety of difficult interpersonal situations and to create a comfortable environment for interviewing.
    • Ability to work in a culturally-competent manner with individuals from diverse backgrounds.
    • Ability to manage conflict and deal with sensitive, complex, and stressful situations in a professional, confidential, and neutral manner.
    • Demonstrated ability to prioritize tasks, manage multiple deadlines and work independently while maintaining high levels of organization.
    • Ability to use computer applications and technology, including the ability to learn new software programs independently.

    Special Instructions to Applicants:

    Please submit the following with your online application: 

    • A cover letter in which you clearly describe how your knowledge, skills, and abilities prepare you for the job responsibilities and requirements outlined in the job announcement.
    • A resume of your educational and professional work experience. 
    • At least three professional references listed on the employment application, one of which should be current supervisor (or most recent supervisor if not currently employed). Candidates will be notified prior to references being contacted. 
    • Answers to the following supplemental questions. Note: these answers will also be assessed as a writing sample. 

    1. Describe a student of concern case that you managed that was particularly challenging. Explain what made it challenging, how you handled it, and what you learned from it. (max: 2 pages)


    2. Please briefly describe your experience with processing adjudicating Student Conduct cases. (max: 1 page)

    3. Describe your experience working with individuals from diverse backgrounds and/or those in stressful or traumatic situations. Please identify and discuss at least two key issues to pay attention to when working with these populations. (max: 2 pages)



    NYIT (New York Institute of Technology) offers 90 degree programs, including undergraduate, graduate, and professional degrees, in more than 50 fields of study, including architecture and design; arts and sciences; education; engineering and computing sciences; health professions; management; and osteopathic medicine. A non-profit independent, private institution of higher education, NYIT has 9,000 students at campuses in New York City (Manhattan) and Long Island (Old Westbury) in New York; Jonesboro, Arkansas; Vancouver, British Columbia; and in various programs around the world. NYIT sponsors 13 NCAA Division II programs.


    NYIT is guided by its mission to provide career-oriented professional education, offer access to opportunity to all qualified students, and support applications-oriented research that benefits the larger world. More than 100,000 graduates have received degrees from NYIT. For more information, visit nyit.edu.



    NYIT is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity


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