• Dining Room Captain

    Job Location(s) US-NY-Old Westbury
    Posted Date 12 months ago(5/24/2018 1:36 PM)
    Job ID
    NYIT de Seversky Mansion
    # of Openings
    Position Type
    Regular Full-Time
    Food Services
  • Overview

    New York Institute of Technology (NYIT) offers 90 degree programs, including undergraduate, graduate, and professional degrees, in more than 50 fields of study, including architecture and design; arts and sciences; education; engineering and computing sciences; health professions; management; and medicine. A non-profit, independent, private, and nonsectarian institution of higher education, NYIT has more than 9,000 students worldwide.


    Since 1955, NYIT has pursued its mission to: provide career-oriented professional education, give all qualified students access to opportunity, and support research and scholarship that benefit the larger world.


    For more information, visit nyit.edu.



    Under the direction of the Dining Room Operations Manager and Banquet Manager, responsibilities include: providing support in the daily operation and management of the dining and housekeeping staff at de Seversky including:

    • Hold pre-shift meeting with the Dining Room Manager to discuss events and delegated duties for staff to ensure clear communications.
    • Participate in line-ups to communicate special details required for the event.
    • Execute events according to the Banquet Event Orders (BEOs) created by the sales team to exceed the expectations of clients.
    • Supervise wait staff in areas of table/buffet /action station set‑up, stocking service stands, minor food warming/preparation, order taking and delivery of food/beverages to patrons, clearing and re‑setting tables, according to event specifications.
    • Create event specification work plans for team
    • Supervise wait staff to ensure opening and closing procedures are completed accurately.
    • Offer input on the scheduling, performance and trainings of the wait staff to the Dining Room Manager.
    • Participate in developing effective schedules for the FOH Dining Room staff based on levels of business and budgetary guidelines.
    • Ensure that bartenders are pouring drinks, wine etc. to specific standardized pours.
    • Report and document any wait staff successes or areas for improvement during an event directly to the Banquet Managers and the Dining Room Operations Manager.
    • Assist with quarterly and daily training of new hires in service standards and the understanding of the menus and beverage service.
    • Be on the floor 100% of the time during a meal service period.
    • Provide excellent customer service toward each other and our guests.
    • Act as liaison between customer/wait staff/housekeeping and culinary team /kitchen staff, to ensure communication between areas is open and ongoing for positive results.
    • Responsible for specific conference and banquet functions set-ups as assigned.
    • Maintain inventory and quality control of all equipment.
    • Schedule side work for wait staff throughout each event.
    • Maintain cleanliness/sanitation of service and kitchen work areas, dining room areas.


    High School or Equivalent

    Minimum 2 years professional experience within catering facility setting.

    Managing a staff of at least 25 employees

    Must have advanced computer skills

    Training for Intervention Procedures (TIPS) certification required

    Excellent communication and customer service skills

    Ability to perform basic mathematics including: adding, subtracting, multiplying, and dividingAbility to work a flexible schedule including weekends, holidays shifts as business dictates.Ability to work in a fast paced environment.



    Ability to stand for extended periods of time lift and/or move up to 25 pounds.


      Please submit cover letter & resume for consideration



    NYIT is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity


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