• Associate Bursar

    Job Location(s) US-NY-New York
    Posted Date 2 weeks ago(4/5/2018 2:55 PM)
    Job ID
    2018-1452
    Division
    Controller Bursar & Collections
    # of Openings
    1
    Position Type
    Staff
    Type
    Regular Full-Time
    Category
    Financial Aid
  • Overview

     

    Committed to educating the next generation of leaders and to inspiring innovation and advancing entrepreneurship, NYIT enrolls approximately 10,000 students on campuses in North America, China and the Middle East. As a forward-thinking institution NYIT has pioneered educational practices to serve student needs since 1955. NYIT offers 90 undergraduate, graduate and professional degrees in 50 fields of study and is home to students from more than 100 countries and from 50 states. Its seven schools and colleges include: School of Architecture and Design; College of Arts and Sciences, School of Engineering and Computing Sciences; School of Health Professions; School of Management; College of Osteopathic Medicine, and the newly formed School of Interdisciplinary Studies and Education.

    Responsibilities

    NYIT seeks an Associate Bursar to be responsible for the collection of money, reviewing of tuition accounts and placing phone calls, emails, letters, in an effort to identify and decrease risk and liability to NYIT. The Associate Bursar is responsible for servicing students with account inquiries and payment processing at the Manhattan location for NYIT, NYITCOM, and Global campuses.

     

    Responsibilities: include but are not limited to:

     

    • Make outbound and receive incoming calls.
    • Ensure all available financial aid has been awarded and credited properly to student accounts.
    • Review payment plans for student accounts and send reminders of payments due.
    • Respond to student inquires to include late payment fees, account balances, payment plan amounts, and payment deadlines.
    • Work with Registrar, Financial Aid, and Academic Departments to resolve grade disputes, withdrawals, date errors and other matters that may affect the students' outstanding balances.
    • Follow up on corrections and adjustments to student accounts.
    • Must provide excellent customer service to students.
    • Monitor student accounts for accuracy of coding and charges.
    • Must interact heavily with Registrar, Collections, Security, Library, Financial Aid,   Counseling & Wellness, Housing and Admissions to ensure timeliness of cohort processing.
    • Provide support to management on text and phone campaigns.
    • Assist in Manhattan as required for orientation and coverage of Bursar office during absences and heavy registration periods.
    • Reconcile daily banking reports and work closely with accounting office.
    • Participate in audits, system testing and adhere to Federal & State regulations as required.

     

    Qualifications

     

    Bachelor degree required. Experience in Higher Education preferred

    Student Accounts or Financial Aid, Accounting, Banking or Collection experience preferred

    Proficient in Microsoft Office, PeopleSoft experience preferred

    Excellent customer service experience

    Strong attention to detail along with analytical and organizational skills.

    Primary work location: Manhattan - may be required to work in Old Westbury, NY as business needs dictate.

    Nights and weekends required in accordance with business needs.

     

     

     

     

     

     

     

     

     

    EOE AA M/F/Vet/Disability

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