Manager, Operations

US-NY-Old Westbury
6 months ago
Job ID
NYIT de Seversky Mansion
# of Openings
Position Type
Food Services



Committed to educating the next generation of leaders and to inspiring innovation and advancing entrepreneurship, NYIT enrolls approximately 10,000 students on campuses in North America, China and the Middle East. As a forward-thinking institution NYIT has pioneered educational practices to serve student needs since 1955. NYIT offers 90 undergraduate, graduate and professional degrees in 50 fields of study and is home to students from more than 100 countries and from 50 states. Its seven schools and colleges include: School of Architecture and Design; College of Arts and Sciences, School of Engineering and Computing Sciences; School of Health Professions; School of Management; College of Osteopathic Medicine, and the newly formed School of Interdisciplinary Studies and Education.


New York Institute of Technology is seeking a Operations Manager for our Dining Room at NYIT's deSeversky Mansion Old Westbury campus. Under the Director of Dining Services, the Manager will represent NYIT by supporting educational programs,  development, meetings, alumni departments, student events and classes held at the mansion as well as supervise and manage all service and operational areas within the de Seversky Mansion. Additional responsibilities include:

  • Act as a liaison between culinary, sales, housekeeping, and campus dining departments to ensure that communication is open and concise at all times.
  • Hold daily line-ups with staff members to set forth responsibilities and expectations for each event.
  • Ensure staff members adhere to rules and regulations of NYIT and de Seversky mansion.
  • Manage monthly and annual operational inventory and maintain records
  • Be on the floor 100% of the time during a meal service period to observe, monitor, support, and manage all areas of dining room operations.
  • Coordinate weekly valet services for events.
  • Schedule and confirm team members for all events.
  •  Handle all guest relations issues with professionalism and urgency.
  • Actively participate in the recruiting and hiring of event staff members.
  • Coordinate and plan training programs for customer service, wait service, TIPs training and HACCP policy and procedures with regards to proper food handling.
  •  Maintain employee records 


  • Maintain all equipment.
  • Manage the outside grounds
  • Perform physical walkthroughs
  • Oversee the housekeeping department..
  • Complete EOS reports.
  • Develop a quarterly and annual repair plan for maintaining the mansion






  • Educational Requirements (High School or Equivalent)
  • Minimum 8-10 years professional experience within a catering facility setting, managing a staff of at least 25 employees.
  • Must have advanced computer skills
  • Excellent written and oral communication skills
  • Must have Department of Health Food Handler’s Certificate and Training for Intervention Procedures (TIPS) Certification.
  • Ability to work a varied schedule that includes weekends, holidays and 9+ hour shifts as business dictates.
  • Ability to stand and walk for long periods of time.
  • Ability to lift a manage trays of food and glasses with weights at times exceeding 25lbs; occasionally lifts items up to 50lbs.
  • Must be willing to work in both indoor and outdoor settings where varying weather and temperature conditions can be expected.


EOE AA M/F/Vet/Disability


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