Shift Lead

Job Location(s) US-NY-Old Westbury
Posted Date 1 month ago(1/16/2018 1:26 PM)
Job ID
Campus Dining
# of Openings
Position Type
Regular Full-Time
Food Services



Committed to educating the next generation of leaders and to inspiring innovation and advancing entrepreneurship, NYIT enrolls approximately 10,000 students on campuses in North America, China and the Middle East. As a forward-thinking institution NYIT has pioneered educational practices to serve student needs since 1955. NYIT offers 90 undergraduate, graduate and professional degrees in 50 fields of study and is home to students from more than 100 countries and from 50 states. Its seven schools and colleges include: School of Architecture and Design; College of Arts and Sciences, School of Engineering and Computing Sciences; School of Health Professions; School of Management; College of Osteopathic Medicine, and the newly formed School of Interdisciplinary Studies and Education.


  • Managing Staff:

Create daily individual work plans for staff members for each shift

Ensure all SOPs for equipment handling and storage are adhered to by staff members

Manage all register transactions, audit reports in between shifts, bank deposits at closing, and change order requests

Ensure proper food handling according to guidelines set by the Nassau County Department of Health Kitchen safety and sanitation according to the HACCP Guidelines

Assist staff in preparation and execution of daily menus, ensuring production of desired quality and necessary quantity of food

Communicate comments, issues, concerns, and questions to Dining Services Management through daily end of shift reports

  • Food and Menu Development:

Maintain high standard of food production, focusing on quality, creativity, and presentation

Work with staff to ensure menu items are displayed in a presentable manner

Use waste logs to keep track of stale and unused products

Create spec sheets for menu items so that staff can be held accountable for what is served

  • Customer Service:

Ensure staff members provide excellent level of customer service at all times

Properly handle customer issues using the L.A.S.T. method

Provide additional training as needed to ensure high level customer service

  • Purchases/Requisitioning/Receiving:

Requisition products weekly through current food vendors for manager approval using templates created by Dining Services Management

Ordering items in bulk to gain maximum pricing efficiency

Complete return/short slip when deliveries do not match invoiced items

Prepare inventories on a daily, weekly, and monthly schedule for manager's review

Eliminating waste by creating menus or sharing with other locations

Following receiving and storage SOPs to ensure all food is stored at the appropriate temperature and the oldest products are utilized first (using FIFO method)

  • Safety and Sanitation:

Knowledge and understanding of HACCP guidelines

Application of Nassau County Department of Health Food Handler's policies and procedures

  • Maintenance and Cleaning:

Contact purveyors and equipment repair companies to have work completed if necessary

Place maintenance requests through NYIT's Altirius software

Ensure that daily, weekly, monthly cleaning schedules are followed and done to meet HACCP/Department of Health guidelines (according to the SOP)

  • Other duties as assigned


  • Education; High school or equivalent, plus one to two years' experience in a commercial kitchen setting, or a combination of education and experience from which comparable knowledge and skills are acquired
  • Board of Health Food Handler's Certification, Serve-Safe Certification and knowledge of the HACCP policies and procedures
  • Minimum of two years' experience in food service and managing staff of more than eight in a fast paced food service environment
  • Cashiering experience a plus
  • Ability to work a variety of shifts including weekends, evenings, and holidays
  • Flexibly working at any location under the Dining Services Department
  • Seasonal position
  • Excellent written and oral communication skills
  • Strong computer skills




  • While performing the duties of this job, the employee is frequently required to stand for extended periods of time. The employee must occasionally lift and/or move up to 25 pounds.


EOE AA M/F/Vet/Disability


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